Shipping & Returns

Shipping Options

Orders are shipped Monday through Friday. Most orders are shipped within one business day of being received.

Domestic

  • Free shipping with USPS for orders over $50
    • Once shipped, delivery typically takes 2-4 Business day
  • FedEx 2Day
    • Expedited shipping available with FedEx shipping for 2 day delivery time

International

  • Special $15 flat rate shipping for UK & GCC Countries with Aramex Priority Express
    • Shipping typically takes 7-10 days once sent
  • Expedited shipping to UK & GCC for a flat rate of $35
    • Shipping typically takes 4-7 business days 

Returns

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. It typically will take 2-4 days to show up in your account.

Exchanges
If you need an exchange, send us an email at hello@cozycocoon.com

Returns
To return your product, you should mail your product to: 2475 Charles Ct. N. Bellmore NY 11710 United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

shipping stork